Return & Exchange Policy

We always care about Delivering our products with high standards and we will use our best efforts to manage all your orders and inquiries.

No refund for products at all, due to the nature and sensitivity of our products.

The order cannot be canceled or modified after it has been completed

We will be replacing your order if our team has made any mistake of delivering a different product from the receipt or delivering a damaged product.

Complaints are received by mail or number  0597652440 within 24 hours of receiving the order.

For inquiries or comments, please contact us by phone number 0597652440  from Sunday to Thursday from 9:00 until 6:00 pm, or via e-mail: Store@Charbonnel-SA.Com